We believe in doing things differently.At Rothy’s, we know there’s a better way to do business, and it starts by putting the planet and its people first. That’s why we transform eco-friendly materials into wardrobe staples that look just as good as they feel. For the planet.Sustainability is more than a buzzword at Rothy’s. From our goal of achieving a closed-loop production model by 2023, to the inclusive environment we foster at our HQ and stores, moving toward a sustainable future is at the heart of everything we do. Products built better.Our fully owned and operated factory in Dongguan, China sets the standard for responsible manufacturing. Continually striving for zero waste, we combine the best of 3D knitting technology and handcrafted assembly to create machine washable styles that don’t compromise on comfort.

Shipping & Returns

Usually all orders are processed and shipped within 4-10 working days.

When will my order ship?

Most order ship within 24 hours. After execute an order, we will send tracking number by e-mail, and providing inquiry addresses.

Can you ship to my country?

we can ship to your country.we can ship single item samples or large orders to more than 100 countries.

When will my order arrive?

This shipping method is the fastest available. Delivery times are between 3 - 5 days to all major destinations. Shipping costs vary with item, but all orders that use expedited shipping will receive a 36% discount on shipping costs.We also have Expedited options available for most items, which means your order will arrive 3 or 4 business days after it leaves the warehouse.

Easy 30-Day Returns

We're committed to your total satisfaction. If, for any reason, you're not completely happy with your purchase, you can get a full refund of the product price and any associated tax, within 30 business days of receipt of the item(s). To receive either a credit toward an exchange or a credit on your charge account, please note that all returns and exchanges must be in new, unused or unworn condition with the original tags and stickers attached. Items deemed worn, used, dirty or missing tags will be returned to purchaser at their expense and no refund will be issued. Customized and personalized items are not returnable. Since lost return shipments are the responsibility of the customer, be sure to obtain a tracking number from the courier for the return shipment. All transactions are secured. The Shoes website is provided with an SSL encryption system to protect personal and payment data. We do not sell or ship any items ordered through the Site directly to anyone we know to be under the age of 18. We will not collect and personally identifiable information (e.g. name, address, telephone number and e-mail address), also referred to herein as "personal information", about you unless you provide it to us voluntarily.
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